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This website is owned and operated by Desert Botanical Garden, Inc. (“DBG”), an Arizona nonprofit corporation devoted to the conservation, display, study and dissemination of knowledge regarding desert plants. We operate this website (www.dbg.org) and we take your privacy very seriously. We are committed to respecting and protecting the privacy of visitors to our website including mobile versions of our website. If you have any questions, comments, or requests regarding this policy or the information practices of DBG, please contact us using the contact information below.

This privacy policy identifies and describes the way DBG uses and protects the information that we may collect about individuals who use the website. This policy may be changed or updated from time to time.

IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE DBG’S WEBSITE OR PROVIDE DBG WITH YOUR PERSONAL INFORMATION. Your use of DBG’s website and/or mobile applications indicates your acceptance of this policy and of the collection and use of your personally identifiable information in accordance with this policy.

The Personal Information We Collect

We may collect different types of personal and other information based on your use of our products and services and our relationship with you. Personal information we may collect includes contact information such as your name, telephone number, email address, city, state, country, and zip code. Certain transactions may require you to input other personal information such as credit card numbers, and bank account numbers. If you apply to volunteer, you may optionally enter other personal information such as date of birth, education and employment information, background, and emergency contact information. If you apply for membership, you may optionally enter certain personal information for those you include on your membership. We may ask you to provide us with information regarding your personal or professional interests, demographics, experience with our programs, and more detailed contact preferences.

We may conduct surveys, contests, promotions on the website, and we may give you the opportunity to participate in these. Participation may require that you submit certain personally identifiable information to DBG, and we will collect and store this information. However, your participation is strictly voluntary and is not required to continue to use the website, applications, and services, so you have a choice whether or not to submit this information.

Automatically Collected Information

When you visit our website, we may collect certain information by automated means. For example, our systems may collect information about your activity on the website (such as pages you visit, address of a referring website (if any), identifiers for your mobile device, geographic location information, and Internet Protocol address) for a number of purposes. Such information is collected using automated technologies such as cookies. A “cookie” is a text file that our website would send to your computer or mobile device to identify your browser or to store information or settings in your browser. We may use this automatically collected information to track engagement with our website. We also use this information to operate, maintain, and manage our website. If you would like to avoid cookies, view our site in “privacy mode” or change the settings in your browser to not accept cookies. Click on the “Help” section of your browser to learn how to change your cookie preferences.

We use Google Analytics to gather anonymous analytics and statistics about our website and how they are being used by our visitors so we can improve our website. Our web server storage logs may collect the domain names, internet protocol addresses, the types of web browsers, and certain clickstream data of visitors to the website.

How We Use The Personal Information We Collect

We may use the personal information we collect in a variety of ways, including to:

  • Provide you with the best customer experience possible
  • Help you complete and confirm a transaction, enable us to contact you if a problem arises with your transaction, and to communicate back to you
  • Provide you with personalized and customized services and products, including benefits, specials, offers, contests, invitations, and promotions
  • Respond to your requests or questions for information on membership, volunteering, events, or to any other requests or questions
  • Remember you when you visit our website
  • Measure the use of the website and improve the content of the website
  • Address network integrity and security issues
  • Perform internal marketing analyses with aggregated data
  • Comply with applicable laws and as otherwise allowed by law

If you purchase items or receive materials from DBG, your personal information may be collected by and/or shared with third parties working with us.

Personal Information Shared With Others

We will only share the personal data you provide online with other entities or business partners who are acting on our behalf for the uses described here. For example, when processing payment for a transaction, DBG may provide your personal information to a third-party payment processor. If you check the applicable box to consent to disclosing your personally identifiable information to third parties, DBG may share aggregated user statistics and information with third parties. DBG does not sell or trade your personal information with third parties. We may be required to share your personal information for purposes such as complying with court orders or law enforcement; assisting with identity verification, and to prevent fraud and identity theft; selling DBG assets; or enforcing our agreements and property rights.

Online Privacy Policy for Children

We don’t knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from the child’s parent or legal guardian. If we become aware that we have inadvertently received personal information provided by a visitor under the age of 13 without permission from a parent or legal guardian, we will delete the information from our records. A child’s parent or legal guardian can also request that the personal information of their child be deleted from our records.

Security

We are concerned about ensuring the security of your personal information. Your personal information is collected and stored in a secure cloud database. Information that you submit for your sole personal use through DBG’s services and applications is encrypted to prevent unauthorized access, and DBG does not access the unencrypted information without your permission. We use industry-wide, standard, commercially reasonable efforts to protect your personal information from access, loss, misuse, alteration, or destruction by any unauthorized party. These include physical, electronic, and managerial procedures to safeguard and secure the information we collect. There is no 100% secured platform available in the industry and we cannot guarantee the security of the information, nor can we guarantee that information you supply in connection with use of the website will not be intercepted while being transmitted to us over the Internet or wireless communication. Any information you transmit to the website is at your own risk. We do not promise, and you should not expect, that your personal information or private communications will always remain private.

If you make an online purchase with us through use of a credit card, we encrypt your credit card number. Where you use a DBG service or application to store your personally identifiable information for access only by you, and where the information is not submitted to DBG in order to obtain access to DBG’s services or applications, such personally identifiable information is encrypted and password-protected, and accessible only by you. If we need to ship something to you, we must share your name and address with a shipping company.

“Do Not Track” Practices

We do not honor do-not-track signals from browsers or other consumer choice mechanisms regarding the collection of behavioral tracking data.

Links to Other Sites

We may offer links to sites that are not operated by DBG. If you visit one of those linked sites, you should review its privacy and other policies. We are not responsible for the policies and practices of other companies.

Social Media and Personal Information

DBG uses a variety of social media options to communicate and interact with consumers, and has links to certain social media providers available on its website. When interacting with a DBG presence on those social media websites, you may opt to reveal certain personal information. We may collect the personal information that you make available to us on that page or account, including any information you have made public in connection with that social media service. Any personal information you have chosen to share on any DBG social media pages will be visible to persons visiting those pages, and privacy on those pages is governed by the privacy policies of those social media companies. Other than to respond to posts or answer questions, DBG will not use personal information provided on its social media pages without permission from you.

Email and Other Communications

DBG or third parties that it uses may contact you by email or other means at an address that you have provided to us. If you do not want to receive an email from us, please “unsubscribe” through the link that is included in our emails. If you do not want to receive mailings, simply tell us when you give us your personal information or follow the directions to remove your name from our mailing list.

Information Transfer

The personal information we collect and other information you submit is stored and processed on computers in the United States. Your personally identifiable information may be transferred to, stored, and processed in a country other than the one in which it was provided, including into the United States. By communicating electronically with us, you acknowledge and consent that your personal data is being processed in this way.

California Disclosures

If you are a California resident and have an established business relationship with us, you can request that we provide certain information about our company’s sharing of personal information with third parties for direct marketing purposes. We do not share any California consumer personal information with third parties for marketing purposes without consent. California residents who wish to make this request may contact us using the contact information below.

Contact Us

We welcome any questions, comments, or complaints you may have regarding this privacy policy. Please contact us at info@dbg.com or at Desert Botanical Garden, 1201 N. Galvin Parkway, Phoenix, AZ 85008.

Last modified 5/2018

This month, the Garden closes at 4 p.m. (last admission 3 p.m.) and reopens at 5:30 p.m. for Luminaria ticketholders. 
This month, the Garden closes at 4 p.m. (last admission 3 p.m.) and reopens at 5:30 p.m. for Luminaria ticketholders.