Las Noches De Las Luminarias:
Rain Cancellation Policy 

 

Cancellations due to inclement weather will be posted online by 2 p.m. daily. The Garden Call Center (480 481.8188) is open 9 a.m. to 8 p.m. to assist with ticket exchanges and transactions. 

Thank you in advance for understanding that the decision to cancel due to rain is not one we take lightly. We understand that you have made plans to attend the Garden and appreciate your support. We will accommodate your needs with the following options:

  1. Exchange ticket for another available night by calling 480 481.8188 during regular call center hours 9 a.m.- 5 p.m. daily.
  2. Exchange the ticket for one general Garden daytime admission pass valid until September 1, 2018 (not valid for other special ticketed events).
  3. Convert the ticket fee into a charitable Garden donation. This request must be received by December 31, 2017 for tax purposes at 480 941.3517 or membership@dbg.org.
  4. Apply the price of the ticket to a Senita or higher level membership. Request must be received by December 31, 2017 at 480 941.3517 or membership@dbg.org
  5. Request a refund by January 31, 2018.
  6. Meal tickets for a cancelled event will be refunded up to January 31, 2018 at 480 481.8188.