Jobs

Interested applicants should fax resume and letter of interest to Human Resources at: 480 481.8173, or email to: hr@dbg.org, unless otherwise instructed.

Human Resources
Desert Botanical Garden
1201 N. Galvin Parkway
Phoenix, AZ 85008

Current Openings

Entertainment Coordinator

Full-time.  Posted: 8/31/10

This position is responsible for developing, planning and managing music-driven events, and booking special event entertainment.

Responsibilities include:

• Develop, plan and execute the Music in the Garden concert series (fall, winter and spring), Romance in the Garden and the Mother’s Day event; produce and manage budgets for the Music in the Garden concert series, Romance in the Garden, Mother’s Day event and other music-driven events as assigned
• Select, book and manage entertainment for Garden special events including Spiked! Thursdays at the Garden,  Beer Garden, the Great Pumpkin Festival, Dia de los Muertos Celebration, Chiles & Chocolate, Corks & Cactus, Luminaria, Breakfast with the Butterflies, Agave on the Rocks, and Dinner on the Desert
• Take on the management of additional events that are music-driven, such as Random Acts of Opera, film and music collaboration and events with the Arizona Lindy-Hop Society
• Assist with the music selection and management in other Garden special and internal events, including grand openings and donor-related events, and the Volunteer Recognition Luncheon     
• Participate in interdepartmental planning meetings for the above mentioned events
• Scout new talent and successfully rotate current talent in order to keep music-driven events and concert lineups fresh; keep the Desert Botanical Garden at the forefront of local and national entertainment
• Negotiate performance fees to adhere to budget constraints and prepare contracts to confirm booking
• Work with the Marketing Department to determine intended audience, paid and unpaid advertising opportunities and media coverage for music-driven events; assist in the creation and editing of postcards, inserts/fliers, banners, articles and other collateral for the purpose of event marketing 
• Serve as the media spokesperson for music-driven events, when needed
• Determine the volunteer needs for music-driven events and work closely with the Volunteer Managers and Music in the Garden VIG Chairperson to fill needed positions
• Oversee the execution the day of each music-driven event to ensure setups are performed properly, musicians and vendors are greeted and directed, the event is successful and cleanup is done appropriately
• Evaluate the success of each music-driven event in terms of attendance, revenue and audience reached

Requirements include a minimum of 2-years of experience in event coordination, entertainment booking, or a related field; excellent communication skills; and willingness to work as part of a team. A college degree at the bachelor level is preferred, and hospitality, customer service, marketing, and volunteer management experience is helpful.  An avid interest in music and in-depth knowledge of local and nationally touring bands is a plus.

Children’s Education Manager

Full-time.  Posted: 8/18/10

This position provides the vision, leadership and expertise to research, develop, test, manage, and evaluate Children’s Education programming, including Sonoran Desert Adventure school field trips, Seedlings pre-school, Desert Botanical Garden Digital Learning, and teen and family opportunities.  Responsibilities include:  supervise and mentor the Early Childhood Program Manager, Youth and Family Program Manager, Teen Coordinator, Sonoran Desert Adventure Coordinator, and Children’s Education Registrar; align programming, teaching and training materials with Arizona’s Environmental Education Literacy Plan, AZ Department of Education and No Child Left Inside initiatives; lead the development of new programming opportunities for teens; organize professional development opportunities for Arizona educators that promote environmental literacy in the areas of plant biology, desert ecology, conservation and basic life sciences; maintain a current knowledge of best practices in the museum education field; work with Marketing to ensure effective promotion of programs; cultivate new and existing relationships with peer institutions, field experts, instructors and other specialists; serve as Co-Staff Liaison to Education Advisory Committee; and participate in staff meetings, planning teams, and events.

Requirements include a bachelor degree in environmental education, education or a life science; five years of formal or informal education experience; five years of demonstrated project and people management experience; excellent oral and written communication skills; the ability to solve problems using discretion and good judgment, and high levels of personal motivation.  Basic knowledge of biology, ecology, or environmental science is a must.  To apply, submit a letter of interest and resume to Tina Wilson, Director of Education, at: twilson@dbg.org.

DESERT BOTANICAL GARDEN JOB FAIR

Get your resume ready!  The Desert Botanical Garden is seeking energetic, self-motivated, customer-service oriented individuals to fill approximately 20 seasonal, part-time positions in our Visitor Services, Gift Shop, and Membership departments.  If you are interested in applying for one of these positions, we ask that you attend our upcoming Job Fair to learn more about each position and tell us why you’re the perfect candidate!  Be prepared to discuss your resume at screening interviews, and bring your calendar to schedule follow-up interviews.

Individuals who are unable to attend the Job Fair can submit a resume and cover letter to the appropriate email address listed with the detailed job descriptions listed below.  No phone calls please.

Reasonable accommodation may be made, where necessary, to allow a qualified individual to perform essential job functions. The Desert Botanical Garden is an equal-opportunity employer.

Interested applicants should email resumes to the addresses listed below or mail to: Desert Botanical Garden, Attention: Human Resources, 1201 N. Galvin Pkwy., Phoenix, AZ 85008.

VISITOR SERVICES ASSOCIATE   

Part-Time, Seasonal. Posted: 8/18/10

This position will facilitate visitor and member admission to the Garden in a friendly, positive manner.  Duties include providing visitors with accurate information on exhibits, events, classes and programs and sales of entry, event tickets and memberships.  Ensure transactions are processed quickly, accurately and open and close cash register as assigned.

Job requirements include a passion for providing exceptional visitor service and the ability to interact effectively and professionally with a wide variety of Garden members, visitors, volunteers and staff.   Must have cash handling experience and above average typing and computer skills.  Job requirements include proactive sales skills and a professional appearance.

Flexibility and dependability of schedule is required including weekends, holidays and evenings.
Submit cover letter and resume to: sruffini@dbg.org

SRP VISITOR CENTER ASSOCIATE

Part-Time, Seasonal. Posted: 8/18/10

Duties include greeting visitors in a friendly and positive manner, transacting rental equipment sales and giving accurate information to visitor inquiries regarding the Garden’s mission, history, exhibits, events and programs.  May also provide local concierge information and directions to visitors.   Will be responsible for rental, operation and maintenance of equipment such as, strollers, wheelchairs, audio tours and scooters. 

Job requirements include exceptional customer service, interpersonal and communication skills, with a positive approach and professional appearance.  Must have accurate cash handling experience, be able to open and close registers and credit card machine.  Will need to have the ability to handle multiple tasks and work well under pressure.  Must be able to lift 25lbs.

Flexibility and dependability of schedule is required including weekends, holidays and evenings.
Submit cover letter and resume to: sruffini@dbg.org

CALL CENTER ASSOCIATE 

Part-Time, Seasonal. Posted: 8/18/10

This position will provide exceptional customer service experience to the Garden’s virtual visitors, via the telephone or web site.  Duties include responding to a high volume of in-bound calls that will include requests for special event ticket/reservations, research and resolve billing issues, provide information on various departmental services such as classes and volunteer opportunities and requests for general Garden information.  May occasionally place out-bound calls as needed.  Will use state-of-the-art computer system to ensure accurate data entry of visitor orders.

Job requirements include a passion for exceptional visitor service, positive approach, pleasant phone presence and the ability to speak English clearly and calmly to all callers.  Must be proficient in the use of Microsoft Office and have verifiable typing skills to meet or exceed 35wpm.  Must have legible handwriting, ability to work in a team environment and sit for extended periods of time.

Flexibility and dependability of schedule is required including weekends, holidays and evenings.
Submit cover letter and resume to: jmorrissey@dbg.org

PLANT SHOP SALES ASSOCIATE

Part-Time, Seasonal. Posted: 8/18/10

Primary responsibilities include assisting customers with purchases, maintaining merchandise standards, and answering visitor’s questions regarding desert plants.  Requires a friendly, energetic, positive and professional manner. 

Job requirements include knowledge of desert plants and their care.  Exceptional customer service and strong typing and computer skills.  Accurate cash handling is essential.  Must be able to work closely with other staff, volunteers and visitors in a pleasant and professional manner.  Must be able to lift 25lbs.

Flexibility and dependability of schedule is required including weekends, holidays and evenings.
Submit cover letter and resume to: jmunsil@dbg.org

GIFT SHOP SALES ASSOCIATE 

Part-Time, Seasonal. Posted: 8/18/10

Primary responsibilities include assisting customers with purchases, maintaining merchandise standards, and answering visitor’s questions about the products and the Garden.  Requires a friendly, energetic, positive and professional manner.  Previous retail experience is a plus.
Job requirements include exceptional customer service and strong typing and computer skills.  Accurate cash handling is essential.  Must be able to work closely with other staff, volunteers and visitors in a pleasant and professional manner.  Must be able to lift 25lbs.
Flexibility and dependability of schedule is required including weekends, holidays and evenings.
Submit cover letter and resume to: jmunsil@dbg.org

MEMBER SERVICES ASSOCIATE 

Part-Time, Seasonal. Posted: 8/18/10

The duties of this position are to increase on-site Garden membership sales during peak visitation months and provide excellent customer service to members and potential members visiting the Garden.  Will greet members and visitors, answer questions, solve problems and facilitate visitor traffic-flow in the entry area.  Will be responsible for Membership staffed areas for set up, replenishment and distribution of literature and information.  Responsible for promotion and sales of memberships at entry area.  When located in the admission booth, will use computer/register to check-in members, sell memberships, event tickets and perform duties in common with Visitor Services associates.

Job requirements include proactive sales and exceptional customer service skills and experience.  Excellent communication and interpersonal skills to interact effectively with a wide variety of members, visitors, volunteers and staff.  Enthusiasm for promoting Garden membership, programs and events.  Ability to multi-task in a fast-paced environment while maintaining accuracy, efficiency and professionalism.  Must have accurate cash handling, typing and computer experience and skills.

Must be able to sit or stand for long periods of time in various weather conditions.  Flexibility and dependability of schedule is required including weekends, holidays and evenings.
Submit cover letter and resume to: hlynch@dbg.org

MEMBER SERVICES SUPERVISOR

Part-Time, Seasonal. Posted: 8/18/10

This position will oversee on-site membership sales at the Garden’s entry area, which includes Membership Kiosk and the Membership VIP window.  Responsibilities include increasing on-site membership sales during peak visitation and providing outstanding customer service to members and potential members visiting the Garden.  Duties include overseeing the daily activities of membership sales at the entry area.  Mentor sales staff and Envoys to help meet membership goals.  Promote Garden membership, programs and events.  Ensure accuracy and consistency in all paperwork including membership sales and register transactions.  Will process membership applications and information into Raiser’s Edge and Orbital, and other duties as required.

Job requirement include proactive sales and customer service skills/experience.  Excellent communications skills and ability to interact effectively and professionally with a wide variety of Garden members, visitors, volunteers and staff.  Ability to multi-task, work as part of a team and independently.  Excellent typing, computer skills and cash handling experience.

Willing to work outside and able to sit or stand for long periods of time.  Flexibility in scheduling as needed including weekends, holidays and evenings.
Submit cover letter and resume to: hlynch@dbg.org

Benefits

The benefits of regular employment at the Desert Botanical Garden include a competitive benefits package*, 401(K) plan*, complimentary family membership, employee admissions exchange, discounts and more.

Reasonable accommodation may be made, where necessary, to allow a qualified individual to perform essential job functions. The Desert Botanical Garden is an equal-opportunity employer.

*Subject to eligibility requirements